Shipping Policy
Shipments; Delivery; Title and Risk of Loss
- If we accept your Order, we will arrange for shipment of the products in your order (the “Ordered Products”) to the commercial address within the United States that you provided in your order (the “Delivery Point”). Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process.
- Title and risk of loss pass to you upon our transfer of Ordered Products to our standard carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments or any loss or damage in transit, and we reserve the right to deliver your Ordered Products in more than one shipment. You are responsible for all equipment and labor necessary for receipt of Ordered Products at the Delivery Point.
- If for any reason you fail to accept delivery of any Ordered Products from the carrier, or if our carrier is unable to deliver Ordered Products to you at the Delivery Point because you have not provided appropriate instructions, documents, licenses or authorizations: (i) risk of loss to the Ordered Products shall pass to you; and (ii) the Ordered Products shall be deemed to have been delivered.
- We shall not be liable for any non-delivery of Ordered Products unless the Ordered Products were never transferred to the carrier by us. Our liability for non-delivery of Ordered Products that were never delivered to the carrier is limited to replacing the Ordered Products within a reasonable time or adjusting the Order to reflect the actual quantity delivered, as set forth below. If we are unable to deliver to the carrier all or any portion of the Ordered Products for any reason, we will notify you as soon as is practicable of the quantity and description of the Products that will not be delivered to the carrier. Upon delivery of such notice, the applicable Order for such Products shall be modified to reflect the Ordered Products actually delivered, if any, and we will refund to you the purchase price for the Ordered Products that were not delivered to the carrier, together with the shipping and handling expenses set forth in your order confirmation and paid by you for the purchase of the Ordered Products that were not delivered to the carrier. Refunds are processed within approximately fourteen business days. Any refund will be credited back to the same payment method used to make the original purchase on the Site.