No Returns. Due to the nature of the products sold on the Site, the products for sale on the Site cannot be returned, and we will not accept the return of any Ordered Products.

Inspection, Notice and Evidence of Nonconforming Products, and Remedies. You will inspect Ordered Products within seven (7) days of receipt (the “Inspection Period”) to determine whether: (a) any Ordered Product is different from the product identified in your Order (a “Different Product”); or (b) the Ordered Product’s packaging or label incorrectly identifies its contents (an “Incorrect Product”). Different Products and Incorrect Products are referred to in these Terms collectively as “Nonconforming Products”. You have, and shall be deemed to have, accepted the Ordered Products unless you notify us by email at info@aralezbio.com of any Nonconforming Products and furnish us with the following evidence (or other documentation permitted by us in our discretion) before the end of the Inspection Period: for any Different Products, you must furnish us with the results of high-performance liquid chromatography (HPLC) analysis of the applicable Ordered Products with trace and peak integrations, and for any Incorrect Products, you must provide the results of nuclear magnetic resonance spectroscopy (NMR) analysis of the applicable Ordered Products (“Evidence”). If you notify us of any Nonconforming Products and furnish us with the applicable Evidence before the expiration of the Inspection Period, we shall, in our sole discretion: (i) replace Nonconforming Products with the applicable products identified in the Order if expressly requested and agreed by you in your notice of Nonconforming Products or other correspondence with Company; or (ii) refund the purchase price for such Nonconforming Products, together with the shipping and handling expenses set forth in your order confirmation and paid by you for the purchase of the Nonconforming Products. Refunds are processed within approximately 14 business days. Any refund when possible, will be credited back to the same payment method used to make the original purchase on the Site.

Exclusive Remedy. You acknowledge and agree that the remedies set forth in this Section 5 are your exclusive remedies for the delivery of Nonconforming Products.